Products bought on the website are accepted for returns.

All merchandise must be in the same saleable condition, with the sales receipt. It is recommended that you take a uncut video when you open the delivered items. Approval for returns will be subject to the following requirements:

• Upon discovery of the defective / faulty character and/or error with the purchased item(s), you are to notify and coordinate with our CLJ Online Support through email: [email protected] and include the following details:
  • Full Name
  • Contact Number
  • Order ID
  • Reason for Return Request
  • Location / Branch Purchases
  • Photo of Item(s)